INSURANCES AND FEES

 

APPOINTMENTS

 

It is recommended for patients to set up their own appointments as this minimizes no shows. If a patient is referred by a physician or a health provider, our staff will call the patient and get them set up.

 

When calling to set up an appointment, we need you to have your insurance card handy as our staff will need to obtain insurance details from you in order to pre-authorize your visits and avoid payments denials.

 

Appointments for minors need to be set up by their parents or their legal guardians. Legal Guardians and foster parents, when bringing the child in, need to present legal proof of guardianship or papers from DSS for Foster parent placement in order to be able to sign consents for treatment.

 

A new Patient needs to be in the office fifteen to twenty minutes prior to their appointments in order to fill out paperwork. To minimize this time, we strongly recommend you fill out paperwork prior to arrival by signing into the patient portal. Our practice manager or a team member will provide you with the information on signing into the patient portal at the time of making your appointment. You can download and print out the new patient registration form and treatment consent from our website. (see link under forms).

 

Appointment cancellations should be called in at least twenty four hours prior to the appointment in order to avoid a missed appointment fee. A $25 fee will be charged for each missed appointment.

 

We reserve the right to close a patient’s file if they have two or more missed appointments.

 

PROFESSIONAL FEES AND INSURANCES

 

Royaltouch Integrated Healthcare Service accepts most health insurances (contact Practice manager for entire list) and will bill patients’ private insurance, Medicaid and Medicare as the case may be. We work with patients who have no insurance or insurance that we don’t participate in through a cash pay agreement.

 

If you do not have insurance, you can pay either cash or check or credit card.

 

Rates for CASH PAY available on demand.:

  • – Full psychiatric evaluation: $0.00
  • – Follow-up medication management: $0.00

Fee structure is as below:

  • – First Time: $0
  • – Follow Up: No charge
  • – Renewal: $0
  • – Discount Price: $0 applicable to Veterans and senior citizens

 

With signing a consent for treatment and providing the office with their insurance information, patients authorize Royaltouch Integrated Healthcare servicce to bill their insurance for the service they received. Patient is responsible for Copays up front before they see their provider. If patient has an unmet deductible on their policy, they are expected to pay for the visit upfront. We will still bill their insurance and in case their deductible happened to be met meanwhile and there was an overpayment, patient will receive a refund.

 

Patients will be billed monthly for their outstanding balances and are expected to pay monthly bills in full. Delinquent accounts will be subject to collection and will be billed for the cost of collection effort. Once a patient account is in collection, their provider may have to close their case.

 

We accept cash, checks and credit cards. In case a check bounces due to insufficient funds, patient will be billed for the amount of the check in addition to a $25 fee. Bad checks are expected to be paid off within 48 hours of notifying the patient.

 

    Accepted Insurance Plans

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